Privacy policy

Version: v1.0.0 - March 14, 2023

  1. Introduction

    We are committed to protecting your privacy and providing you with a safe and secure experience when you use our service. This privacy policy ("Policy") explains how we collect, use, and disclose information from and about you when you use our website, mobile application, and related services (collectively, the "Service"). By using our Service, you consent to our collection, use, and disclosure of your information as described in this Policy.

  2. Who we are

    We are MEYBORG UG (haftungsbeschränkt), the companny runing rockebilly.com Our contact details are: MEYBORG UG (haftungsbeschränkt), Bleickenallee 4, 22763 Hamburg, Germany, email: service@rockebilly.com

  3. Information We Collect

    We may collect the following types of information from and about you:

    • Personal Information

      This includes information that can identify you, such as your name and email address. We collect this information when you create an account with us or contact us through our website or mobile application.

    • Usage Information

      This includes information about how you use our Service, such as the songs you listen to and how often you use the Service. We collect this information using cookies and similar technologies.

    • Device Information

      This includes information about the device you use to access our Service, such as your device type and operating system. We collect this information using cookies and similar technologies.

  4. How We Use Your Information

    We use the information we collect from and about you for the following purposes:

    • To provide and improve our Service
    • To personalize your experience with our Service
    • To communicate with you about our Service and your account
    • To analyze how you use our Service and improve our Service
    • To comply with legal and regulatory requirements
    • We do not sell or share your information with third-party advertisers or other third-party services, except for Spotify and Apple. We use Spotify's and Apple's APIs to play music on our Service, and Spotify or Apple may collect information about your use of their service in accordance with their own privacy policies.
    • We may also share your information with our service providers who help us provide and improve our Service. For example, we use New Relic to monitor the performance of our application and Hetzner to host our application on their servers in Germany.

  5. Canceling

    If you would like to delete your account click the delete account button on your account page. This action will delete your account information as well as all created Rockebilly shelves.

  6. Cookies

    To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit us (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.
    Sometimes cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 letter b DSGVO either for the execution of the contract or in accordance with Art. 6 Para. 1 letter f DSGVO to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
    Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

    Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
    Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
    Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
    safari: https://support.apple.com/kb/ph21411?locale=de_DE
    Opera: https://help.opera.com/en/latest/web-preferences/#cookies

    Please note that the functionality of our website may be limited if cookies are not accepted.

  7. Contact

    Personal data is collected when contacting us (e.g. via contact form or e-mail). Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after the final processing of your request. This is the case if it can be concluded from the circumstances that the matter in question has been finally clarified and provided that there are no legal obligations to retain data.

  8. Data processing when opening a customer account and for contract processing

    In accordance with Art. 6 Para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide us with this information for the purpose of executing a contract or opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above mentioned address of the responsible person. We store and use the data you provide us with for the purpose of contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us, about which we will inform you accordingly below.

  9. Use of your data for direct advertising

    1. Registration for our e-mail newsletter

      If you register for our e-mail newsletter, we will send you regular information about our offers. Your e-mail address is the only mandatory information for sending the newsletter. The indication of further possible data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter until you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link.

      By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. When you register for the newsletter, we save your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned at the beginning. Once you have cancelled your subscription, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

    2. Sending the e-mail newsletter to test customers

      If you have provided us with your e-mail address and mobile phone number during the trial period, we reserve the right to contact you regularly about offers or similar goods or services. In this respect, data processing is carried out solely on the basis of our justified interest in personalized direct advertising in accordance with Art. 6 Para. 1 letter f DSGVO. You are entitled to object to the use of your data for the aforementioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning of this document. For this purpose you will only be charged transmission costs according to the basic rates. After receipt of your objection, your data will be deleted immediately for advertising purposes. This means that even during your test phase, from this point on you will no longer receive signals.

    3. Sending the e-mail newsletter to existing customers

      If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers on similar goods or services from our product range by e-mail. We do not need to obtain your separate consent for this. In this respect, data processing is carried out solely on the basis of our justified interest in personalized direct advertising in accordance with Art. 6 Par. 1 letter f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the above-mentioned advertising purpose at any time with effect for the future by notifying the person responsible named at the beginning of this document. For this you will only be charged transmission costs according to the basic rates. After receipt of your objection, the use of your e-mail address for advertising purposes will be immediately discontinued.

  10. Rights of the person concerned

    The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the person responsible for processing your personal data, about which we inform you below:

    1. Right of access under Art. 15 DSGVO: In particular, you have a right of access to your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right of rectification, cancellation, restriction of processing, opposition to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision making including profiling and, if applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees provided under Art. 46 DPA when your data is transferred to third countries;
    2. Right of rectification in accordance with art. 16 DSGVO: You have the right to request immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
    3. Right to deletion in accordance with Art. 17 DSGVO: You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 DSGVO are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims;
    4. Right to limit processing in accordance with Art. 18 DSGVO: You have the right to demand that the processing of your personal data be limited, as long as the accuracy of your data which you dispute is verified, if you refuse to delete your data due to unauthorized data processing and demand instead that the processing of your data be limited, if you require your data for the assertion, exercise or defense of legal claims, after we no longer require these data after the purpose has been achieved, or if you have lodged an objection for reasons relating to your particular situation, as long as it has not yet been determined whether our legitimate reasons outweigh the objection;
    5. Right to information in accordance with Art. 19 DSGVO: If you have asserted the right to rectification, erasure or limitation of processing vis-à-vis the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
    6. Right to data transferability according to art. 20 DSGVO: You have the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another person responsible, as far as this is technically feasible;
    7. Right to revoke consents granted in accordance with Art. 7 Para. 3 DSGVO: You have the right to revoke at any time with future effect any consent to the processing of data once granted. In the event of revocation, we will immediately delete the data concerned, unless further processing cannot be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation;
    8. Right of appeal under Art. 77 DSGVO: If you believe that the processing of personal data relating to you is in breach of the DPA, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place where the alleged breach occurs.

  11. RIGHT OF OBJECTION

    IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS DUE TO OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR SPECIAL SITUATION, WITH EFFECT FOR THE FUTURE.
    IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
    IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE.
    IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

  12. Duration of storage of personal data

    The duration of the storage of personal data is determined by the respective legal retention period (e.g. retention periods under commercial and tax law). After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment or initiation of a contract and/or we have no legitimate interest in further storage.

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